TechWeb reported June 2, according to the surging news "report, recently, wenzhou lawyers to consumers' rights and interests protection committee tecent CEO ma huateng to write an open letter to tencent has seriously rise, solutions are presented.

Circle of friends commodities trading rights Wenzhou disappear is protected appoint to ma intervene

Wenzhou city disappear is protected appoint the secretary-general Zheng Xiangyu told the media, WeChat friends first is a social platform, now more and more people in the business, and became a business platform, tencent supporting regulations are inadequate. From the circle of friends, as it were, all kinds of trade problems, tencent has given no real solutions.

This time, in the form of a letter to tell this problem, is to cause the attention of tencent aspects. Zheng Xiangyu said that in the first half of lukewarm city disappear is protected appoint has received several complaints against trade circle of friends. But because the actual information, can't find the seller WeChat platform can't provide, lead to problems in terms of consumers' rights.

Zheng Xiangyu, meanwhile, said the fake complaints is not alone alone WeChat circle of friends, also received a lot of fake complaints about alibaba platform. But ali positioning is third-party sales platform at the beginning, has a real-name authentication, credit evaluation system, the channels of consumer complaints, dispute resolution up more smoothly. WeChat circle of friends is basically a man deal, WeChat registration without verified identity information, in the event of dispute, it is difficult to safeguarding rights.

Currently, tencent has on the letter reply, "WeChat is a way of life, the user has the right to choose their own WeChat using method, but the premise is legal compliance. Overdraft trust, malicious fraud, malicious marketing behavior is in violation of the relevant laws and WeChat user agreement, we will launch a strike resolutely union rights and interests of people. The user if in use WeChat similar case, each report by WeChat entrance to report it."